‘Online Monitoring’: Unilever Aims to Harness Vaseline’s Viral TikTok Trend.
Originally found over 150 years ago on a Pennsylvania oilfield, the humble pot of Vaseline might not appear as an clear candidate for social media algorithms.
Yet the brand’s emergence as a TikTok talking point has thrust it into the lead of an marketing transformation, in which large companies are spending big on content creators and putting fewer resources into marketing items in traditional media.
From Oil Rigs to Online Hacks
Originally produced in the 1870s by scientist Robert Cheeseborough, who saw laborers applying to their skin with a residue from oil extraction. Now, a flood of amateur-created clips have documented the product’s widespread use in “life hacks”.
Hailed as a solution for polishing footwear or prolonging the scent of perfume, as well as a fix for noisy doorways. Users have even applied it to combat the nuisance of snack dust adhering to hands.
Harnessing the Hype
Spotting its digital renaissance, strategists within the corporation enhanced the tricks by having their research teams evaluate the claims and letting the content creators in on the results.
Suggestions that it lessened the burn from hot food on the lips were given the thumbs up. This was also the case for ideas it could prolong perfume and revive leather bags. Suggestions it could bleach teeth or lengthen eyelashes were refuted.
A Plan Built on ‘Social Listening’
Print ads and broadcast spots would once have formed the bulk of its promotional efforts. However, this online trend has led decision-makers to turbocharge spending on content creators.
This tracking of digital spaces to inform business strategy has been labeled “social listening”. Fernando Fernández, newly named, has indicated the goal is to spend half of its colossal advertising budget on digital creator content.
Evolving With Audience Behavior
The company's social media lead, who is heading the digital initiative, said the company was simply adapting to new ways of engaging audiences. She said interacting online “without killing the party” was essential.
“How can companies join discussions credibly? That’s always what we’ve been trying to do as brands, dating to when neighbors chatted over fences and sharing usage tips.
“We are witnessing a departure from a one-to-many model, where we would just send out ads … Today, it's numerous dialogues, many communities. Changes in digital feeds means that these audiences appear specific, yet they are vast.
“If you can make sure your brand is shared by consumers, talked about by other people, this builds credibility and connection. Content makers are key. This word-of-mouth strategy is being amplified.”
A Fundamental Consumption Turn
The approach indicates dramatic transformations taking place in media consumption, with Gen Z and millennial audiences spending more time on apps like TikTok and Instagram than traditional TV, print, or radio.
The transition is visible in falling revenues for broadcast and newspaper ads. Within the United Kingdom, commercial funding for major broadcasters have fallen by more than £600m in actual value since the end of the last decade.
The Rise of the Creator Economy
It also reflects a media convergence as large companies almost become production houses themselves, partnering with numerous influencers to promote their goods.
An industry expert from a leading agency said: “Clearly, there is a migration of viewers out of certain traditional media outlets and they’re spending a lot more time on Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“Numerous corporations inform us consumers have more faith in suggestions from the creators they engage with over traditional advertisements. That’s a consistent trend.”
He noted companies can reduce costs by targeting content creators over big traditional media campaigns, which also allows them to tweak their content more easily to see what works.
This strategy is expanding. Promotional expenditure on influencer marketing is rising at quadruple the rate than the media industry overall. In the US, it has over doubled since 2021 and is expected to hit tens of billions in 2025.
TV's Lasting Role
Despite the huge changes, industry figures said they believed TV advertising still had a prominent role to play, as broadcasters retained the power to frame public debate.
The executive noted: “A top-tier ROI marketing event is still events like the Super Bowl. It’s not about those broadcasters saying: ‘Our relevance has faded.’ It concerns who commands eyeballs … I think there’s 100% a place for them.”